Important Information
Policies
To help make your stay at New Palace Hotel in Cairo as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear guidelines to help guests plan ahead.
- Check-In and Check-Out
Check-in begins at 10:00, and check-out is set for 11:30. Adjustments depend on room availability.
- Payments and Deposits
Cash is commonly accepted, with credit card acceptance varying by reservation. Some bookings may require confirmation via small deposits.
- Children and Extra Beds
Children are welcome. Extra beds or cribs may be available depending on room type and occupancy limits.
- Pets and Smoking
Pets are allowed upon request. Smoking follows room category rules and designated areas.
- Parking and Transport
The hotel does not offer dedicated parking. Airport shuttles can be arranged for an additional charge.